Terms & Conditions

  1. Hello Food Trucks (HFT) is a division of Here Comes The Truck Pty Ltd ABN 47611569049. HFT operates as a booking agency between you (the Client) and the Food Truck Vendor(s) (Vendor or Vendors) that the Client has agreed to engage.
  2. Upon payment of the $100 (incl. GST) Booking Fee by the Client, HFT will then liaise with various vendors to meet the requirements, by and large, that the Client has provided in the Book A Food Truck form on the hellofoodtrucks.com.au website.
  3. HFT will then contact the Client with a choice of Vendors to which the Client can agree (including any subsequent changes), or not. The Booking Fee is non-refundable. Thus if the Client wishes to go no further that closes the request to book a food truck.
  4. Where the Client agrees with the choice of Vendor, HFT will then prepare a Food Service Agreement setting out all the relevant particulars relating to the event (date, location, food to be served, price etc) to be signed by the Client and the Vendor.
  5. HFT accepts no liability (including loss or damage, whether direct or indirect) for any act, omission or default, whether negligent or otherwise of any provider or third party.
  6. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.
  7. HFT typically responds to the Client with a choice of Vendor in a matter of days but generally within a period of 10 days.
  8. Payment Terms are as follows:
    1. The Booking Fee of $100 is to be paid within 7 days of the date that the online Booking form is submitted or with the invoice provided once a food truck is selected. HFT will issue an invoice for this amount and the Client agrees to payment of this amount.
    2. A 30% deposit is to be paid within 7 days from the date that the Client signs the Food Service Agreement to secure the date and the Vendor.
    3. The final payment of 70% is to be made no later than 14 days before the date of the event.
    4. The 30% deposit and final payment of 70% cannot be refunded because the Client has changed their mind. Nevertheless, depending upon the circumstances, HFT will try to negotiate with the Vendor on your behalf for a refund, if any, but cannot provide a guarantee that there will be a refund, in full or part.
    5. If the event is planned within 7 days of the date that the online Booking form is submitted, payment must be made in full on the date that the Client signs the Food Service Agreement.
  9. HFT as a Booking Agency and intermediary between the Vendor and Client accepts no liability in relation to the goods or services supplied by the Vendor to the Client.
  1. Hello Food Trucks (HFT) is a division of Here Comes The Truck Pty Ltd ABN 47611569049. HFT operates as a booking agency between you (the Client) and the Food Truck Vendor(s) (Vendor or Vendors) that the Client has agreed to engage.
  2. Upon payment of the $100 (incl. GST) Booking Fee by the Client, HFT will then liaise with various vendors to meet the requirements, by and large, that the Client has provided in the Book A Food Truck form on the hellofoodtrucks.com.au website.
  3. HFT will then contact the Client with a choice of Vendors to which the Client can agree (including any subsequent changes), or not. The Booking Fee is non-refundable. Thus if the Client wishes to go no further that closes the request to book a food truck.
  4. Where the Client agrees with the choice of Vendor, HFT will then prepare a Food Service Agreement setting out all the relevant particulars relating to the event (date, location, food to be served, price etc) to be signed by the Client and the Vendor.
  5. HFT accepts no liability (including loss or damage, whether direct or indirect) for any act, omission or default, whether negligent or otherwise of any provider or third party.
  6. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.
  7. HFT typically responds to the Client with a choice of Vendor in a matter of days but generally within a period of 10 days.
  8. Payment Terms are as follows:
    1. The Booking Fee of $100 is to be paid within 7 days of the date that the online Booking form is submitted or with the invoice provided once a food truck is selected. HFT will issue an invoice for this amount and the Client agrees to payment of this amount.
    2. A 30% deposit is to be paid within 7 days from the date that the Client signs the Food Service Agreement to secure the date and the Vendor.
    3. The final payment of 70% is to be made no later than 14 days before the date of the event.
    4. The 30% deposit and final payment of 70% cannot be refunded because the Client has changed their mind. Nevertheless, depending upon the circumstances, HFT will try to negotiate with the Vendor on your behalf for a refund, if any, but cannot provide a guarantee that there will be a refund, in full or part.
    5. If the event is planned within 7 days of the date that the online Booking form is submitted, payment must be made in full on the date that the Client signs the Food Service Agreement.
  9. HFT as a Booking Agency and intermediary between the Vendor and Client accepts no liability in relation to the goods or services supplied by the Vendor to the Client.